Telephone and broadband

Connections to the standard telephone network (through BT or another provider) are provided in each apartment. In some cases, a network has been installed which provides two connections in each room; these use RJ45 connectors rather than standard telephone sockets. You will need to purchase adaptors to connect standard telephones (search online for ‘telephone to RJ45 adaptor’).

Broadband. Every apartment in Charter Quay has access to a 1Gb broadband service supplied byHyperoptic. You are of course free to choose an alternative supplier using the older (BT) cabled network. However, some parts of the site are heavily restricted on the speeds available through this system. We do therefore recommend that you thoroughly research any alternative installations in advance before signing up.