Practical information
We have compiled a list of topics that residents living in Charter Quay regularly seek advice on. Should you require information an any topic not listed please contact concierge on 020 8547 1052 or email concierge@charterquay.net
In addition to the information below, we have prepared a document for new residents to download. Should you require a printed version, please ask the estate manager who will be happy to help.
KEY INFORMATION
In the event of a fire:
Call the fire brigade on 999.
Inform the concierge.
Water leaks
AirBnB
EWS1 certificates
Fire safety
How to pronounce the manager's name
Insurance
Parking
Pets
Physical changes to your apartment
Ring doorbell
Index A-Z
AirBnB
Balconies
Barbecues / BBQ
Bicycles
Boilers and water tanks
Broadband
Business Centre
Carbon monoxide alarm
Company information
Concierge
Door to door sales
Electric vehicles
Electric circuits
Emergencies
Entry phone
EWS1 certificates
Fire safety
Gym
Holidays
Insurance
Keys
Key fobs
Lease - commercial
Lease - residential
Moorings
Moving in (and out)
Noise and disturbance
Parking
Pets
Post and packages
Refuse
Repairs and refurbishments
Ring doorbell
Roof terraces and gardens
Security
Stopcocks and mains switches
Telephone and broadband
Television aerial and Sky
Water and boilers
Water leaks
