Need to report something?
Charter Quay
If you are aware of anything broken in Charter Quay, or you wish to inform us about an issue or disturbance you can report it here. If the matter is urgent, you should also call the concierge on 020 8547 1052.
The concierge team will be happy to assist should you require help filling in and submitting the form.
Reports are sent directly to the estate manager and shared with the site issues team. You should expect a response to your report within two working days.
Moorings
Charter Quay visitor moorings are managed by CQML Ltd.
Email: cqvisitormooring@gmail.com
Riverside antisocial behaviour
The Kingston Town Centre Police have recently made the reduction of anti-social behaviour on the Riverside one of their main priorities.
To help the police with this, they require timely reporting of anti-social behaviour on their reporting system. This helps them to respond appropriately and also keep records so that progress can be monitored.
It takes just a few minutes to answer the standard questions and residents would not be putting themselves at any risk by submitting a report. When setting future priorities the Police will look at the level of recent reports of anti-social behaviour.